Field Service Engineer - South (f/m/x)
We're looking for a field service engineer in south italian region to help us boost the company to the next level. We want you to for your tenacity and results oriented. You’re hard-working, motivated to make a big impact, and you persevere until the job is done.
Initiative and growth mindset. You often come up with ingenious ways to reach your goals. In addition, you’re constantly analysing the market to implement new ideas and opportunities.
As an expert professional in your area, you ensure assistance aimed at customer satisfaction of all Sysmex products / solutions in the assigned geographic area.
· Member of the regional technical service team
· Maintenance of contracts with clients
· Attend appointments with the client for corrective interventions
· Being responsible of the proper functioning of the installed base in its assigned geographic area
Our company
Sysmex Italia is specializing in health technology, specifically in vitro diagnostics. Founded in 2008, it focused its efforts on cancer diagnosis, and have evolved and grow to the haematology sector, supporting healthcare professionals and patients around the world with a broad range of medical diagnostic products and solutions in a variety of fields.
We value continuous improvement, diverse teams and autonomy which drive our collaboration, and we are seeking colleagues who would be eager to be part of it!
Why work with us at Sysmex?
Sysmex offers a work environment that embraces diversity, collaboration and simply allows you to be yourself.
Our products aim to help improve patient life and well-being, but what about the well-being of our colleagues? We provide a workspace that appreciates and rewards effort and commitment. We understand our company as not solely being a workplace.
We strongly believe that joint understanding and a solid framework are essential parts of maintaining a value-driven corporate culture. That is why we established references reflecting our beliefs in acting with colleagues, partners, suppliers and customers.
Location
Milano
In this role you will:
Provide added value
· Carry out installations and guarantees
· Execute corrective technical actions
· Carry out repair actions and maintenance visits
· Report data regarding the quality situation of the installations from the field of work to the head office
· Maintain the quality of installations & detects errors.
· Keep physicians informed about the proper functioning of the laboratory facilities
· Provides basic technical training after installation.
· Provides support to sales and marketing teams in congresses, exhibitions, and workshops
· Optimizes net sales within its territorial scope in cooperation with sales representatives
· Complete and record the installation and maintenance reports.
· Manage the packaging waste generated in the field work in an appropriate way
Do you have questions?
hr@sysmex.it
Reference No.: 09162
Sysmex Italia s.r.l., Via Merendi 19, 20007 Cornaredo
Job requirements
· Advanced certificate in electronics and/or equivalent industry experience
· Technical knowledge of electronic equipment (preferably IVD)
· Knowledge as a user of PC tools and software applications
· Languages: fluent Italian and English
General professional experience:
· Knowledge of electronic equipment compliance with SOP's and WI's
· Self-motivation with the ability to work under stressful situations
Professional experience for the position:
· 3-5 years of experience managing technical teams in the IVD industry including direct customer contact
What's in it for you?
One of our biggest goals as a company is the health and well-being of our employees.
And so, we offer the following:
· Mobile working
· Flexible time and work-life-balance
· Ticket restaurant
· Canteen
· Campus training platform for the growth of your knowledge and skills