Back Office Assistant
Schunk Sonosystems Tunisia is a subsidiary of Schunk Sonosystems, a global leader in ultrasonic welding equipment, particularly for wire harness production and components in the automotive industry. Our headquarters are located near Giessen, Germany. We currently employ around 400 people worldwide, including technicians based in Kenitra, Morocco, and additional resources in Tunisia. We are part of the Schunk Group, a global technology leader with more than 10,000 employees in over 26 countries.
As a future- and growth-oriented company within the Schunk Group, we are looking for you as
Your responsibilities
- Providing administrative and organizational support to the service office, ensuring efficient and structured day-to-day operations
- Preparing quotations, issuing invoices, and creating delivery documentation
- Coordinating service activities, monitoring ongoing orders, and ensuring consistent follow-up across all processes
- Managing and organizing accounting-related documentation (e.g. invoices, bank statements, cash records) in preparation for audits
- Acting as a central interface between local teams in Tunisia and international stakeholders, particularly in Germany
- Handling customer communication via email and phone, including shipment updates, inquiries, and complaint resolution
- Maintaining accurate and transparent documentation of all relevant activities within the CRM system
- Identifying opportunities for process improvements and contributing to the continuous optimization of administrative workflows
- Ensuring compliance with internal guidelines, standards, and the company’s Code of Conduct
Your profile
- Degree or diploma in Business Administration, Logistics, or a comparable field (Bac+2 / Bac+3)
- Several years of relevant professional experience in a commercial, sales support, or logistics environment (ideally 5+ years)
- Solid understanding of sales administration as well as commercial and logistics processes
- Confident handling of common IT tools and CRM systems
- Strong organizational skills combined with a structured and reliable way of working
- High level of service orientation, strong communication skills, and a collaborative mindset
- Ability to stay composed in dynamic environments and approach challenges with a solution-oriented attitude
- Professional proficiency in English, French, and Arabic
What we offer
- Challenging and varied responsibilities in a global technology company
- A positive company culture with supportive, dynamic and collaborative teamwork
- Targeted development programs to support your career growth
- Continuous professional and personal development opportunities
The Schunk Group is a globally operating technology company with more than 10,000 employees in 26 countries. The company is a leading supplier of products made from high-tech materials – such as carbon, technical ceramics, and sintered metal – as well as machines and systems ranging from environmental simulation, air conditioning technology, and ultrasonic welding to optical machines. As a foundation-owned enterprise, our mission and goals have remained unchanged for more than a century: the healthy and sustainable development of the company, the preservation of its independence, financial stability, profitable growth, and global presence.
We look forward to receiving your application! Please submit your documents exclusively via our online application form. If you have any questions, please don’t hesitate to contact us.